laeuft/Agents/Inbox & approvals
The inbox shows only what needs a person.
laeuft notices what is wrong, says what to do in one sentence and closes the task itself once the cause is gone. Your inbox holds today's work and what is older, without scores or made-up priorities.
Assign payment
Qonto · 249,00 € · J. Gruber
today
Unknown barcode
4006381333931 · Wareneingang
today
Return differs
RT-2026-0912 · eBay
yesterday
Stock at bin missing
B-07-3 · −2
yesterday
Booking rule missing
Kaufland · Werbekosten
3 days
Closed itself
Payment assigned to RE-2026-10411 · 249,00 €
Bank credit without a clear invoice
Qonto · 25.10. · 249,00 € · „Gruber Bestellung 31876“
To do
In Payments, confirm the matching open item, split it, or mark it as not a customer payment.
Closes itself when
the payment is assigned or marked as not a customer payment.
The problem
Tasks close once the cause is gone.
To-do lists usually grow because nothing leaves them on its own. In laeuft every task knows when it is done. A payment that gets assigned, a barcode that gets learned, a booking rule that gets released: the task closes on its own. What stays is the work that really needs you.
How it works
From signal to closed.
01
Something is noticed
laeuft detects it (an unmatched payment, a fee that differs, a return that does not add up), or someone reports it from the Floor. An agent's request for approval arrives the same way.
02
It has a type
Each task has a type with one sentence of what to do and the condition under which it closes itself. You never have to guess what is expected.
- One action per task⌘↵ApprovalDecideUnknown barcodeLearn barcodeAssign paymentOpen paymentStock at bin missingDone
03
One action, ⌘↵
Every task has exactly one primary action: decide an approval, learn a barcode, open the payment or order, or mark it done after work on the shelf.
04
It closes itself
As soon as the signal is gone, the task disappears, including the ones you fixed somewhere else. Nothing to tick off twice.
- Close by handNote (optional)DoneClosedNo action neededno note needed
05
Or you close it
Reported problems can be closed by hand as “Done” or “No action needed”. A note is optional, never required.
- Approvalexpires in 7 days
ops-agent wants to run
returns.createReturnLabel
{ "order": "AU-2026-31877", "carrier": "dhl" }Label createdDeclineApprove⌘↵Approved06
Agents ask first
When an agent wants to do something that reaches a customer, carrier or bank, you see exactly what and with which input, and approve or decline.
Where tasks come from
Every area feeds the same inbox.
A selection of real task types. Each one says when it closes itself, or that a person closes it.
Unknown barcode
Closes itself when the barcode is learned.
Stock at bin missing
Closes itself when the bin is reconciled or the report withdrawn.
Assign payment
Closes itself when the payment is assigned.
Confirm at the bank
Closes itself when the bank has approved the retrieval.
Payment reversed
Closed by a person
Booking rule missing
Closes itself when a released rule covers the type.
Booking without invoice
Closes itself when every booking of the month has its invoice.
DATEV handover failed
Closes itself when the batch is handed over or discarded.
Return differs
Closes itself when refund, correction and goods-in match.
Return costs not deducted
Closes itself when the refund contains the deduction.
Catalogue divergence
Closes itself when no divergence is left open.
Plus held orders, carrier invoices to check and agent approvals, each kind with its own counter.
The details
What a careful buyer asks.
- Today and older
- The inbox groups by what is due today and what is older. No scores, no manual priorities.
- Kinds with counters
- Problems, approvals, orders, catalogue and shipping costs, each with a live counter in the sidebar. Floor reports come first so they never get lost.
- Typed, not free text
- Every task carries a type with “to do” and “closes itself when …”. A new source has to define both before it may create tasks.
- Self-closing
- Tasks with a closing condition are checked by laeuft and close as soon as it holds, also when you did the work in another area.
- No mandatory text
- Closing by hand means choosing “Done” or “No action needed”. A note is optional.
- Keyboard first
- G then I opens the inbox, ⌘↵ runs the primary action, ⌘K finds anything. Right-click or long-press shows every action and lets you copy reference and link.
- On the phone
- The first tab, “Today”, is the inbox with its counter. Shortcuts are optional, never the only way.
- Approvals show the input
- You see which agent wants which capability with exactly which input. Approve or decline, a reason is optional.
- Never more than your rights
- An approved action runs as the agent on your behalf, at most with your own permissions.
- Approvals expire
- Undecided requests expire after seven days, and each agent may have at most 20 open requests.
Questions
Asked often.
Will the inbox flood me with notifications?+
No. Only things that need a decision become tasks, and most of them close themselves once the cause is gone. Routine that laeuft can handle never shows up.
Can I close a task that laeuft created?+
Reported problems, yes, with “Done” or “No action needed”. The other kinds are closed by their area, for example when the payment is assigned, so a task never claims to be done while the work is still open.
Who sees which tasks?+
Everyone sees the areas their role allows. Areas without permission do not appear anywhere: not in the sidebar, the search or the shortcuts.
What happens if nobody decides an approval?+
Nothing is executed. After seven days the request expires; the agent may ask again.
Can agents work the inbox too?+
They can read it and act within their scope. Deciding approvals stays with people. An agent can never approve its own request.
We onboard sellers one at a time.
Tell us where you sell and how you ship, and we’ll show you laeuft on your own orders.